How it works


The call from customers will be transferred to TCAP Shared Contact Center.
Professional agents will handle the customers properly based on FAQ.

Benefits of Shared Contact Center

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    Reasonable cost (starting at 32,000 PHP / month for 300 inquiries)

    By utilizing the shared team / Monthly cost of dedicated team is more expensive.

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    Cover weekends / After office hours

    Even clients are off or after office hours, we will handle customer inquiries.

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    Professional customer handling for better CS

    Our trained agents properly handle your customers.

The benefits of offshore outsourcing your information technology services at TCAP

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Reduce cost through building your own team at TCAP

Expect Japanese Quality